Ordering Unifiber online

Here our online shop which will enable you to purchase Unifiber products online. Orders in countries with a distributor will be forwarded the national distributor or a local dealer who will take care of your order.

Orders
You can place orders via telephone or this webshop. Please always quote your full name and address as well as the delivery address if it is different from your home address, your telephone number in case of any question. Please always quote your full post code as this will speed up the process, please note it clearly. If you have any further question, please do not hesitate to contact us.

Deliveries
The delivery will be effected by a forwarder appointed by us, for now all shipments are free of charge within all EU countries which don’t have an official distributor in their country


Deliveries outside EU
For deliveries outside the EU, we will charge you with the accruing freight costs. Should you need further information on this point, just send us an email stating your required articles and we will let you know the exact amount of freight costs.

Payment
The prices quoted in our Online Shop are including Dutch VAT at the current rate.
If you are living within the EU and can supply a valid VAT number with your order which will be verified by Dutch customs we will be able to deduct the VAT element of your order from your invoice. After receiving your order we will send you an invoice which have to be paid in advance before your order will be shipped.

Returning
You can return any item within 10 days after receipt and we will refund the selling price of the item on condition that the item is returned to us as originally packed, unused and undamaged. The customer will bear the freight costs of the return of articles.

Guarantee
All Unifiber products come with a 1 year guarantee. Should the item show possible defects in materials or production processes, we ask you to notify us about this immediately, whereas probable transport damages should be notified immediately to the driver. Please return these faulty goods back to us including a brief note describing the problem for us. Please contact us before returning bulky articles in order to find the most favourable way of sending it back. The customer will bear the freight costs of the return of articles. Please understand we will not accept receipt of goods that are not prepaid carriage.

Changes
We reserve the right to make technical alterations for improvement of products and quality without prior notice. There could be minimal differences in colour due to the graphic representation on the screen and our catalogue or changes in production materials.